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Privacy Policy


1. Introduction

Ô Mas de Mèze, a guesthouse located at 691 chemin du Mas des Tailles, 30700 Uzès, France, places great importance on the protection of your personal data. 

This Privacy Policy aims to inform you about how we collect, use, and protect your personal data when you use our website: omasdemeze.fr.

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2. Data controller

The data controller is: M. ESCOUTAY Laurent
Adress: 691 chemin du Mas des Tailles, 30700 Uzès, France
Phone number: +33 (0)6 87 75 92 03
Email : lemas@omasdemeze.fr

 

3. Data collected 

We collect the following personal data when you use our website:

  • When using the contact or reservation form:

    • First name and last name

    • Email address

    • Phone number

    • Informations related to your stay (dates, number of guests, etc...)

  • Technical data:

    • IP adress

    • Information about your browser and device

 

4. Purpose of data processing

The personal data collected is used for the following purposes:

  • Managing contact requests and reservations.

  • Communicating with guests before, during, and after their stay.

  • Improving the user experience on our website through anonymous statistics.

  • Complying with our legal and regulatory obligations.​

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5. Legal basis for processing

The processing of your personal data is based on the following legal grounds:

  • Performance of a contract: to manage reservations and stays.

  • Consent: for any commercial communication (newsletter, special offers, etc...)

  • Legal obligation: retention of data required for invoicing and accounting purposes.​

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6. Data retention period

Your personal data is retained:

  • For 3 years from the last interaction for prospecting-related data.

  • For 10 years for accounting documents, in accordance with tax regulations.

  • For 13 months for technical data (cookies).

 

7. Data sharing

Your personal data is not shared with any third party without your consent, except: 

  • With service providers necessary for the execution of services (e.g. booking platform, web hosting provider).

  • When required by law, with competent authorities.

 

8. Cookies

Our website uses cookies to ensure proper operation and improve the user experience.

  • Types de cookies used:

    • Essential cookies required for website to function properly.

    • Analytics cookies used to measure website traffic (e.g. Google Analytics or similar tools).

You can manage or disable cookies through your browser settings or via the cookie consent banner.

 

9. Your rights 

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: to know what personal data we hold about you.

  • Right to rectification: to request the correction of inaccurate or incomplete personal data.

  • Right to erasure: to request the deletion of your personal data, except where retention is required by law.

  • Right to object: to object to the processing of your personal data for certain purposes, such as marketing.

  • Right to data portability: to receive your personal data in a structured, commonly used format.

To exercise these rights, please contact us at lemas@omasdemeze.fr.

You also have the right to lodge a complaint with the relevant supervisory authority, in particular the CNIL (www.cnil.fr).

 

10. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.

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11. Changes to this Privacy Policy

This Privacy Policy may be updated at any time to reflect legal or operational changes. The latest update was made on 27-11-2024.

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12. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, you may contact us:

  • By email: lemas@omasdemeze.fr

  • By phone: +33 (0)6 87 75 92 03

  • By post: 691 chemin du Mas des Tailles, 30700 Uzès, France

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